SERVICENOW CONSULTING
Our partnership with ServiceNow helps clients transform their enterprise services by understanding their business requirements and optimizing their digital platform strategies
ServiceNow Solutions
Our specialty is offering complete ServiceNow customized solutions to meet your company’s requirements. With the power of ServiceNow, our team of professionals is committed to helping you maximize productivity, optimize operations, and accomplish your business objectives.
ServiceNow Consulting
Our partnership with ServiceNow helps clients transform their enterprise services by understanding their business requirements and optimizing their digital platform strategies
Why Opt for ServiceNow?
Your IT service management (ITSM) and other business activities can be automated and optimized with ServiceNow, a powerful platform. Here’s why ServiceNow stands out:
- Efficiency: Automate routine tasks to save time and reduce errors.
- Integration: Seamlessly integrate with existing tools and systems.
- User-Friendly: Intuitive interface that enhances user experience.
- Scalability: You should be able to expand your operations as your company does.
IT Service Management (ITSM)
Resolve IT issues faster, streamline service requests, and enhance productivity with our agile and powerful ITSM solutions. We’ll help you optimize incident, problem, change, and knowledge management processes for a seamless IT experience.
IT Operations Management (ITOM)
Gain end-to-end visibility into your IT infrastructure and services, enabling faster service delivery and proactive issue resolution. Our ITOM solutions empower you to monitor, manage, and optimize your IT operations for maximum efficiency.
Customer Service Management (CSM)
Elevate your customer service by connecting front, middle, and back offices. Our CSM solutions help you proactively address customer issues, deliver personalized experiences, and build lasting loyalty.
Security Operations (SecOps)
Bridge the gap between security and IT with intelligent workflows and automation. Our SecOps solutions enable you to quickly detect, map, and resolve security threats, protecting your organization from cyberattacks
IT Business Management (ITBM)
Optimize your IT resources and scale operations effortlessly with dynamic project management applications. Our ITBM solutions provide the insights and tools you need to align IT with business goals, manage demand, and optimize costs.
HR Service Delivery (HRSD)
Transform your HR service delivery with an employee-centric approach. Our HRSD solutions automate manual processes, improve employee experiences, and empower your HR team to focus on strategic initiatives.
Perfect solutions that business demands
Providing excellent technology solutions
We eagerly put in use new IT innovations
Our ServiceNow Provisions
We provide an extensive array of ServiceNow services to guarantee your company runs smoothly and effectively:
Our ServiceNow Provisions
We provide an extensive array of ServiceNow services to guarantee your company runs smoothly and effectively:
IT Service Management (ITSM)
● Incident, problem, change,
and request management.
● Knowledge management and
service level management.
Service Catalogs
and Portals
● Designing and implementing
user-
friendly service catalogs.
● Customizing self-service portals
for improved user experience.
Security Operations
(SecOps)
● Security incident response.
● Threat intelligence and
vulnerability response.
● Security operations automation.
Configuration Management
Database (CMDB)
● Asset and configuration management.
● Dependency mapping and
impact analysis.
Human Resources Service
Delivery (HRSD)
● Case and knowledge management.
● Employee service centers and lifecycle events.
Project Portfolio Management
(PPM) and Strategic Portfolio Management (SPM)
● Project planning and execution.
● Resource and demand management.
● Portfolio analysis and reporting.
Administration Work
● Platform administration and maintenance.
● User and group management.
● Role-based access control.
Governance, Risk, and
Compliance (GRC)
● Policy and compliance management.
● Risk management.
● Audit management.
Customer Service
Management (CSM)
● Omnichannel customer support.
● Case management and knowledge base.
Agent Workspace
● Configuring and customizing
agent workspace.
● Enhancing agent efficiency
with intuitive interfaces.
IT Asset Management
(ITAM)
● Hardware and software
asset management.
● Asset lifecycle management.
IT Operations Management
(ITOM)
● Event management and monitoring.
● Operational intelligence
and automated remediation.
Our ServiceNow Provisions
We provide an extensive array of ServiceNow services to guarantee your company runs smoothly and effectively:
IT Service Management
(ITSM)
● Incident, problem, change,
and request management.
● Knowledge management and
service level management.
Service Catalogs
and Portals
● Designing and implementing
user-
friendly service catalogs.
● Customizing self-service portals
for improved user experience.
Security Operations
(SecOps)
● Security incident response.
● Threat intelligence and
vulnerability response.
● Security operations automation.
Configuration Management
Database (CMDB)
● Asset and configuration management.
● Dependency mapping and
impact analysis.
Human Resources Service Delivery (HRSD)
● Case and knowledge management.
● Employee service centers and lifecycle events.
Administration Work
● Platform administration and maintenance.
● User and group management.
● Role-based access control.
Project Portfolio
Management (PPM) and Strategic Portfolio Management (SPM)
● Project planning and execution.
● Resource and demand management.
● Portfolio analysis and reporting.
Agent Workspace
● Configuring and customizing
agent workspace.
● Enhancing agent efficiency
with intuitive interfaces.
Governance, Risk, and
Compliance (GRC)
● Policy and compliance management.
● Risk management.
● Audit management.
Customer Service
Management (CSM)
● Omnichannel customer support.
● Case management and knowledge base.
IT Operations Management
(ITOM)
● Event management and monitoring.
● Operational intelligence
and automated remediation.
IT Asset Management (ITAM)
● Hardware and software
asset management.
● Asset lifecycle management.
ServiceNow Training
We offer comprehensive ServiceNow training to ensure your team can effectively use the platform. Our training programs are designed to provide hands-on experience and in-depth knowledge of ServiceNow's features and capabilities.
- Basic Training: Introduction to ServiceNow, including navigation, basic features, and fundamental concepts.
- Advanced Training: In-depth modules on advanced functionalities, customizations, and integrations.
- Role-Specific Training: Tailored training programs for different roles such as administrators, developers, and end-users.
- Certification Preparation: Courses designed to help you prepare for ServiceNow certification exams.
- On-Demand Training: Flexible training options that can be accessed at your convenience.
ServiceNow Training
We offer comprehensive ServiceNow training to ensure your team can effectively use the platform. Our training programs are designed to provide hands-on experience and in-depth knowledge of ServiceNow's features and capabilities.
-
Basic Training:
Introduction to ServiceNow, including navigation, basic features, and fundamental concepts.
-
Advanced Training:
In-depth modules on advanced functionalities, customizations, and integrations.
-
Role-Specific Training:
Tailored training programs for different roles such as administrators, developers, and end-users.
-
Certification Preparation:
Courses designed to help you prepare for ServiceNow certification exams.
-
On-Demand Training:
Flexible training options that can be accessed at your convenience.
ServiceNow Training
We offer comprehensive ServiceNow training to ensure your team can effectively use the platform. Our training programs are designed to provide hands-on experience and in-depth knowledge of ServiceNow's features and capabilities.
-
Basic Training:
Introduction to ServiceNow, including navigation,
basic features, and fundamental concepts. -
Advanced Training:
In-depth modules on advanced
functionalities, customizations, and integrations. -
Role-Specific Training:
Tailored training programs for different roles
such as administrators, developers,
and end-users. -
Certification Preparation:
Courses designed to help you prepare for
ServiceNow certification exams. -
On-Demand Training:
Flexible training options that can be
accessed at your convenience.
ServiceNow Training
There are various successful projects from IT strategy consulting to the end-to-end development of scalable solutions made by our creative and experienced IT professionals.
Our Expert People
Meet Our Professional Team Member
Our Unique Offerings
Implementation
Custom Solutions
We understand that your business is unique. Our tailored ServiceNow solutions leverage the platform’s flexibility to address your specific needs and objectives, from custom applications to workflows and integrations.
Continuous Support
Your success with ServiceNow doesn’t end with implementation. We provide ongoing support, maintenance, and optimization services to ensure your platform continues to deliver value and adapt to your evolving needs.
ServiceNow Enhancement
Take your Now Platform to the next level with our enhancement services. We’ll help you personalize the platform and Now Mobile app to reflect your brand, streamline processes, and boost overall efficiency.
ServiceNow Automation
Eliminate manual errors and repetitive tasks with our automation expertise. We’ll streamline your workflows, automate testing, and reduce the need for frequent interventions, resulting in smoother, more accurate operations.
ServiceNow Integration
Subscription Management
Optimize your ServiceNow investment with our unique license optimization solution. We’ll help you manage licenses, reduce costs, and ensure compliance, so you get the most out of your subscription.
ServiceNow Managed Services
Let us handle the day-to-day management of your ServiceNow environment. From strategic planning and health checks to 24/7 service monitoring, our managed services team takes care of the details so you can focus on your core business.
ServiceNow Training
Our employees left the training not only with stronger technical skills but also with a clear understanding of how to apply ServiceNow best practices in real-world scenarios. Thanks to Tech Ventures, we now have a skilled in-house team capable of maintaining and extending our ServiceNow platform effectively. The professionalism, clarity, and industry experience of the trainers made the entire experience outstanding
Client Testimonials
What They’re Talking?
Mike Hardson
Senior Designer
Infetech is a a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Aleesha Smith
Senior Designer
Infetech is a a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Peek Thakul
Governer Of Canada
Infetech is a professional IT Company that always creates quality software for clients. If you are looking for a team of talent developers to find out the best IT solutions, Infetech is a company that your team should consider.
Customer Testimonials
Tech Venture's serviceNow integration services were instrumental in streamlining our supply chain management. We now have real-time visibility into inventory levels, production schedules, and logistics, resulting in reduced costs and improved delivery times.
Global Investment Bank
Chief Information Security Officer
Tech Venture helped us in ServiceNow’s service desk automation which completely transformed our IT support operations. What used to take hours of manual effort is now handled instantly through automated workflows and Virtual Agent. Routine requests like password resets, software access, and equipment provisioning are resolved without human intervention, allowing our support teams to focus on complex, high-value issues.
Chief Operations Officer
Automotive Manufacturer
Partnering with Tech Ventures for ServiceNow training was a game-changer for our team. The program was practical, well-structured, and tailored to our business needs. Complex concepts like workflows, catalog design, and ATF were broken down into simple, hands-on exercises that boosted confidence and retention.
Dean of Technology
Major University
Get Started Today
Ready to transform your business with ServiceNow? Contact us today to learn more about our services and how we can help you reach your business goals. Let’s work together to make your business more efficient, productive, and successful.
What’s Happening
News & Articles
Get Started Today
Ready to transform your business with ServiceNow? Contact us today to learn more about our services and how we can help you reach your business goals. Let’s work together to make your business more efficient, productive, and successful.
Get Started Today
Ready to transform your business with ServiceNow? Contact us today to learn more about our services and how we can help you reach your business goals. Let’s work together to make your business more efficient, productive, and successful.
Contact Us
Get Started Today
Ready to transform your business with ServiceNow? Contact us today to learn more about our services and how we can help you reach your business goals. Let’s work together to make your business more efficient, productive, and successful.
Contact Us
Get Started Today
Ready to transform your business with ServiceNow? Contact us today to learn more about our services and how we can help you reach your business goals. Let’s work together to make your business more efficient, productive, and successful.
Contact Us
Why Partner with Us?
Our developers are certified and recognized as ServiceNow MVPs, ensuring you receive
top-tier service.
We have a history of successful implementations and satisfied clients.
We tailor our services to meet your specific needs and objectives.
We are dedicated to providing high-quality solutions and exceptional customer service.
